Introduction
Collection of personal information
- First and last name
- Telephone
- Company name
- Postal address
- Any other information shared by an individual through the website, by email, by telephone, by video conference or by chat.
- The IP address used to access the Website
- The configuration of the browser and operating system
- The configuration of the mobile device, when the Website is accessed via a mobile device
- Geographic location and location data
- The pages visited, the products viewed, the path followed on the Website
- Key words used during a search
- The date and time of the visit
We do not collect any information relating to payment cards. Payments made via the Website are processed directly by our service provider, which has sole access to payment card information.
Your on-line transactions are secured in accordance with the transmission standards used by our service provider, so that your transactions are routed and processed securely.
We use cookies in order to improve the performance of the Website and the user experience. Cookies are small files saved onto your hard drive by the server on which the Website is located or by third party servers (such as advertising servers) which make it possible to recognize a Website user and customize content. Certain cookies are automatically erased when a user closes their browser, while others remain indefinitely. You can usually control whether cookies are saved through the browser options. Certain Website functionalities may no longer be available if you disable cookies. For example, the use of the cookies is required to authenticate users for certain services offered through the Website.
Use of personal information
- Information / Promotional offers
- Contact / Correspondence
Right of opposition and withdrawal
We are committed to offering you the right to oppose and withdraw your personal information.
The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.
The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.
- Contact: Mélanie Dufresne, communications director
- Email: dufresnem@tremcar.com
- Telephone: 450 347-7822
Permission to access
This right will be exercised via the person responsible for the protection of personal information:
- Contact: Mélanie Dufresne, communications director
- Email: dufresnem@tremcar.com
- Telephone: 450 347-7822
Questions, requests or complaints
If you have any concerns, questions, requests or complaints about the Privacy Policy or the management of your personal information, please send them in writing or by telephone, to the Privacy Officer:
- Contact: Mélanie Dufresne, communications director
- Email: dufresnem@tremcar.com
- Telephone: 450 347-7822
Security
- SSL Protocol
- Computer information backup
- Access management to authorized person
- Password
- Firewall
Privacy Policy updates
We may change the content of our websites and how we use cookies without notice and consequently our Privacy Policy may change from time to time in the future. We therefore encourage you to review them whenever you visit the website to stay informed of how we are processing personal information.